Download latest version of go to assist

Improvements compared to the Agent Web Console are the following. Download is available from either the Agent Web Console Dashboard, or manually. The Agent Desktop Console starts, and you are automatically logged in. Note: Agents will be prompted to log in with their account credentials once the application has installed.

For detailed installation instructions, please see below. GoToAssist Expert desktop application This is the main software that you use to host support sessions and connect to your devices i. Administrators can create default update settings for all device groups on the account using the Admin Center , or they can choose different update settings for each device group on the account. These settings will apply to both the agent and Customer desktop applications i.

Older builds are retired on a regular basis to ensure that users receive the newest features, tools and bug fixes and to enable the GoToAssist team to better support future versions of the applications. When an older build is approaching its expiration date, agents with that build will see a "Required version update in XX days" message at the bottom of the GoToAssist Expert application. If you received an incompatible operating system message during HP Support Assistant installation, please download and install the Legacy version.

HP Support Assistant Mobile gives you many of the same great features as the Windows version in the palm of your hand. Download it now for iOS and Android. Sign Out. My Account. Dashboard FAQ. Agent Console Quickly and easily start a support session from the browser or desktop app. File Transfer Securely send and receive files in a live or unattended support session, which is useful for applying patches, updates and more. Multi-Session Support Host up to 15 sessions simultaneously per technician.

See All The Benefits. Monthly Yearly Monthly. One low price without a commitment. Per Technician.